Job opportunity: Customer support and QA Engineer Skip To Content

BE PART OF THE CHANGE Fireblocks is looking for talented people to join the team.

Customer support and QA Engineer

Tel Aviv · Full-time · Junior

About The Position

Fireblocks is on the search for a QA and Support Engineer

As QA and Support Engineer @ Fireblocks you will work closely with the R&D and Product team, and be part of a new andgrowing team

You will have the opportunity to learn the ins and outs of the Crypto and Cyber world and master our groundbreaking product, while becoming a source of knowledge and expert of our system.

The position will include Manual QA and giving Tier 1 technical support to our existing customers overseas, mainly via Email, Telegram and Whatsapp in real time. Writing knowledge base articles, user guides and user guide adaptations. Support to our customers must be given in near real time period due to the nature of our customers business.

You will have the opportunity to work with the best in the field and grow within the company.

Requirements

BSc gradute in Computer science/Industrial engineering and management/other related field or hands on experience from the IDF

Affinity for technical writing and technology in general

Fluent English - Mother tounge grade, a must

Must be an out of the box thinker, have great interpersonal skills, patience, self starter, autodidact with passion for breaking things 🙂

Apply for this position