Coinmate, a leading retail cryptocurrency platform serving customers across Europe, faced growing operational complexity as transaction volumes scaled and EU regulatory requirements tightened under MiCA. By implementing Fireblocks’ custody, automation, and COR Compliance solutions, Coinmate transformed manual treasury workflows into a streamlined, auditable infrastructure. This resulted in a reduced operational workload, faster transaction processing, and a compliance-ready foundation to support continued growth.

Heightened Stakes with MiCA’s Arrival

As Coinmate expanded its retail customer base, the limitations of its existing operational infrastructure became increasingly clear. Treasury management, transaction approvals, and regulatory reporting all relied heavily on manual processes which were unsustainable as volumes grew. The risks were significant: manual errors, processing delays, and audit vulnerabilities in an environment where speed, security, and regulatory compliance are non-negotiable.

The arrival of MiCA raised the stakes further. As an EU-regulated entity, Coinmate faced heightened expectations around custody standards, third-party ICT risk management, and client protection. These were requirements that its legacy workflows were not built to meet. Without a scalable solution, the path forward would have meant proportionally growing headcount and operational overhead, while simultaneously increasing exposure to compliance and governance risk.

The Fireblocks Advantage: End-to-end Digital Asset Modernization 

Coinmate selected Fireblocks to modernize its digital asset infrastructure end-to-end. The implementation centered on automating treasury management, including transaction approvals, asset rebalancing, and regulatory reporting, through Fireblocks’ policy engine and workflow automation capabilities. Secure, MPC-based custody replaced manual key management processes, delivering both stronger security controls and a complete audit trail for every transaction.

To address MiCA obligations directly, Coinmate also adopted the Fireblocks COR Compliance Package, providing structured third-party ICT risk documentation and security reporting aligned to EU regulatory expectations. Rather than assembling a digital asset compliance program independently, Coinmate leveraged Fireblocks to accelerate audit readiness and reduce internal compliance overhead.

Routine treasury tasks that previously required multiple manual steps are now automated, freeing the team to focus on product development, customer experience, and business growth. Transaction processing is faster and more consistent, while standardized workflows and audit infrastructure have reduced stress around compliance and security reviews. Industry benchmarks for comparable automation implementations suggest time savings of 30–50% on routine operational processes, directionally consistent with Coinmate’s experience.

Faster Transaction Processing and Greater Scalability

Fireblocks has enabled Coinmate to scale transaction volumes and operational complexity without increasing manual effort. Key outcomes include:

• Reduced operational workload: Automated approvals, rebalancing, and reporting have materially cut manual treasury effort across the team
• Faster transaction processing: Streamlined workflows deliver more consistent and reliable throughput as customer volumes grow
• Stronger compliance posture: A complete audit trail, standardized controls, and the COR Compliance Package have significantly reduced governance risk under MiCA
• Greater scalability: The infrastructure now supports growing transaction volumes and new product offerings without proportional headcount growth

Future State: Powering the Next Growth Phase 

With a scalable, compliant operational foundation in place, Coinmate is focused on using Fireblocks to power its next phase of growth across Central Europe. Near-term priorities include expanding the product offering with new digital assets, enhancing mobile app capabilities with features like automated recurring buys, and exploring B2B services for institutional and partner clients.

The goal is 24/7 reliability, instant asset onboarding, and complete auditability with Fireblocks at the center of it all.

Read our buyer’s guide for fintechs, exchanges and trading firms to learn more about how to scale your platform with the right digital asset infrastructure.