Resident Architect
Effective Date: February 2026
This project will support Client’s implementation of the Fireblocks Platform and provide enablement as a means of transferring knowledge and best practices to the Client for continuing, extended use of the platform across multiple use cases. Fireblocks will work with Client to jointly establish the overall engagement plan with both short and longer-term priorities.
The following areas represent the full range of potential activities that may be available under the Package. Actual professional services delivered will vary based on Package size (in terms of hours purchased), Client maturity, and specific engagement needs. For example, smaller Packages may not allow for all scope areas to be fully executed. The Package supports a broad, strategic, and cross-functional engagement model focused on helping the Client define, design, and operate Fireblocks solutions in alignment with their evolving business needs. This is not a task-based engagement; the Package uses an enablement approach where Fireblocks provides to the Client continuous leadership, orchestration, and strategic advisory.
| Phase/Task | Client responsibility | Fireblocks responsibility |
|---|---|---|
| Planning, Discovery & Alignment | – Provide internal roadmap – Participate in planning – Participate actively in updates to the plan | – Develop the plan for the year to align with Client’s roadmap – Lead joint discovery to uncover and document business drivers, priorities, and platform objectives – Collaborate with Client teams to explore business case alignment and long-term value opportunities Map business needs to platform capabilities while staying solution-agnostic during initial exploration – Develop and maintain an engagement roadmap, aligning on both immediate and future focus areas – Facilitate cross-functional alignment across Client’s business, compliance, product, and tech stakeholders |
| Technical Design & Architecture Support | – Provide relevant information for design activities – Participate in design sessions | – Help design the Fireblocks technical solution(s) and other periodic support activities – Guide solution architecture planning with strategic input and best practice framing – Provide recommendations for scalable and secure configuration models – Support integration planning without performing hands-on system integration |
| Strategic Enablement & Best Practices | – Participate in best practice sharing sessions – Implement relevant, recommended best practices with Fireblocks guidance | – Share strategic and technical best practices tailored to business use cases – delivered as needed – Share configuration and performance as well as end user operational experience best practices – Provide continuous review on new use cases – Provide guidance and development support on Fireblocks topics such as: – secure transaction flows – workspace design – automation models – operational efficiency – Advise on orchestration of organizational roles and process integration |
| Share knowledge and coach the Client team | – Work with Fireblocks on architecture – Suggest topics for and attend “brown bag”, other open office “lunch & learn” type sessions | Work with Client resources as a primary technical advisor providing guidance on: – Reference architect and guidance – Conduct periodic “brown bag” or other open office type sessions (e.g., whiteboard reviews, stakeholder alignment meetings) – Run enablement on new feature sets and Fireblocks roadmap areas relevant to the Client – Serve as a technical sounding board for roadmap, compliance, or innovation initiatives |
| Provide guidance and examples of successful Fireblocks adoption tools, approaches and methods | – Implement adoption oriented Fireblocks capabilities with Resident Architect guidance – Participate in Fireblocks roadmap session(s) | – Involvement in specific adoption-related initiatives – Support initiatives leveraging Fireblocks user experience features for increased adoption – Preview upcoming Fireblocks release detail and map new features to Client’s planned use cases |
| Proactive review, assessment and recommendation activities | Participate in review sessions | – Recommend improvements across policy, performance, security, and usage posture – Ensure continuity of platform alignment as business or technical landscape evolves |
All tasks not detailed in the relevant IN-SCOPE section above are considered out of scope, including:
- Technical system integration and/or design
- Smart contract development
- ICO whitepaper advisory
- Tokenomics
- Submission of license application
- Hosting infrastructure setup
- Legal or Compliance advice or guidance
- Program management is the responsibility of the Client including all communication with the steering committee.
- Organizational Change management activities such as communication planning, organizational design or role mapping.
- Client will provide requested information for analysis, design, or integration, as relevant, in the project
- Client will have collected all functional requirements, roles, and responsibilities prior to the start of the project.
- Client will make available key team members during the implementation.
- Client will provide remote access to Fireblocks staff to the Fireblocks environments in-scope.
- Client will provision any and all hardware and software relevant to the Project scope and Deliverables. This includes hardware devices to support the operation of the Fireblocks custody solution (a mobile device (Android or Apple) that can download and install the Fireblocks mobile application and has biometric features) and if necessary, provision of co-signing hardware, hosted either on a Microsoft Azure confidential computing VM instance (Intel SGX) or an Intel-based server with the option to enable SGX.
- Fireblocks personnel shall be deployed during Fireblocks’ normal operating hours in the location of work.
- For Resident Architect, Fireblocks personnel are allocated for up to the number of hours per month as specified in the Order Form. Hours expire each month and cannot be carried over from one month to the next month.
- The duration for which the Resident Architect will be available to the Client will be as set out in the Order Form (“Order Term”). Fireblocks shall not be obligated to perform any Professional Services or provide any Deliverables after the Order Term expires. The parties will negotiate in good faith a Change Order should any additional hours be required beyond the Order Term expiry.
- While performing any of the activities hereunder, Fireblocks may encounter unforeseen circumstances that increase the effort required to complete the activities. Therefore, Client hereby agrees that should Fireblocks require any additional hours and/or days to complete the activities in the “In-Scope” section above, the Parties shall mutually agree upon a Change Order setting out the amended scope and/or fees for such additional hours. Fireblocks shall use its best efforts to provide the Client as advance notice of any such additional hours as possible.
The Parties agree that this Professional Services Package does not grant or confer any right, title or interest in the other Party’s tangible or intangible property that are now or may later be owned by such Party. A Party shall have, and shall obtain, no rights in the other Party’s Intellectual Property except as explicitly set forth here.
“Client Materials” shall include any data, content or other tangible or intangible systems, technology or material provided by Client to Fireblocks either directly or indirectly in connection with this Professional Services package. Client grants Fireblocks a worldwide, sublicensable, royalty-free and non-exclusive license to use, reproduce, modify and adapt, distribute or otherwise exploit the Client Materials but solely as needed for the purpose of this Professional Services package and Client warrants and covenants that it has the right to grant to Fireblocks such a license.
The Intellectual Property Rights in any Deliverables provided hereunder are, and shall remain, the property of Fireblocks and the Client acquires no rights in or to the Deliverables other than those expressly granted herein. Nothing herein constitutes a waiver of Fireblocks’ Intellectual Property rights under any applicable law. Nothing in this Professional Services package excludes the liability of Client for any breach, infringement or misappropriation of Fireblocks’ Intellectual Property rights.
Each Party shall prevent any infringement of the other Party’s Intellectual Property Rights and shall immediately report to the other Party any such infringement that comes to its attention.
This Professional Services package shall commence on the Effective Date and shall terminate upon delivery and completion of the professional services and the Deliverables referred to herein, unless terminated earlier in accordance with the terms set out here or the Agreement. Termination of the Agreement may terminate this Package but termination of this Package shall not result in termination of the Agreement or any other SOW/Professional Services Package in place at the time.
The Client is solely responsible for its choice to use and rely on any and all professional services and/or Deliverables provided by Fireblocks under this Professional Services Package and notwithstanding any terms in the Agreement (including, for example, any Disclaimer of Warranties or Limitation of Liability), Fireblocks and its affiliates make no, and hereby disclaim all, liability, warranties, whether express or implied (by law or otherwise), with respect to such professional services and Deliverables.
Fireblocks shall have no liability in connection with the Client’s use of the Deliverables provided under this Professional Services Package including without limitation in connection with any loss of the Client’s digital assets, security or data privacy, howsoever incurred. Fireblocks does not warrant (except as required by law) in any manner, including for accuracy or completeness, of the Deliverables, unless otherwise agreed here.
Fireblocks’ engagement is based on its expertise as a technology provider in the blockchain space. Client acknowledges and agrees that Fireblocks will not provide any legal or regulatory advice with respect to Client’s business dealings, and Client is solely responsible for obtaining any independent legal, financial or regulatory advice with respect to the Package, in its sole discretion.
Governing Law: The governing law and jurisdiction provisions of the Agreement apply mutatis mutandis to this Professional Services Package.
Severance: If any provision of this Professional Services Package shall be declared invalid, illegal or unenforceable, then such provision shall be deemed modified or excluded to the extent necessary so that it is no longer invalid, in violation of law or unenforceable and all remaining provisions shall continue in full force and effect.