Fireblocks Sub-Processors

At Fireblocks, we engage trusted third-party providers to perform specialized services and support our operations. Each provider is carefully selected to meet our security, compliance, and quality standards. This page serves to inform our clients about the suppliers we collaborate with and their role in delivering our services.


The following service providers are material sub-contractors to Fireblocks. A material subcontractor is a supplier that is deemed to be the major or sole provider of critical services, whose failure to supply the services would leave Fireblocks unable to provide the SaaS platform.

Legal NamePurpose of processingRegistered AddressProcessing Location
Microsoft CorporationMicrosoft Azure enables the management of key shares.1 Microsoft Way, Redmond, Washington 98052.US/ EU*
Amazon Web Services, Inc.AWS enables the hosting of backend services.410 Terry Avenue North, Seattle, WA 98109-5210, U.S.A.US/ EU*
Google LLC.Google Cloud Platform enables the hosting of frontend services.1600 Amphitheatre Parkway,
 Mountain View, CA 94043.
US/ EU*

*Subject to specific client requirements.

As defined by Data Protection Laws and in accordance with the terms in Fireblocks’ Data Processing Agreement, the following service providers are Sub-processors who process personal data on behalf of Fireblocks.

Please note that not all Sub-processors are used in the provision of all services we provide, and some may only be involved in assisting with the provision of specific services.

Legal NamePurpose of processingRegistered AddressProcessing Location
Microsoft CorporationMicrosoft Azure enables the management of key shares.1 Microsoft Way, Redmond, Washington 98052.US/ EU*
Amazon Web Services, Inc.AWS enables the hosting of backend services.410 Terry Avenue North, Seattle, WA 98109-5210, U.S.A.US/ EU*
Google LLC.Google Cloud Platform enables the hosting of frontend services and1600 Amphitheatre Parkway,
 Mountain View, CA 94043.
US/ EU*
Okta Inc. t/a Auth0Auth0 facilitates our user authentication process.100 First Street, San Francisco, California 94105, USA.USA
Intercom Inc.Intercom is used for support and product notifications.55 2nd Street, 4th Fl., San Francisco, CA 94105, USA.USA
Zendesk Inc.We use Zendesk as part of our customer support and ticketing system.989 Market St
San Francisco, CA 94103, USA.
USA
Salesforce Inc.Salesforce is used as the primary CRM and collaboration tool.Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, USA.EU
Hubspot Inc.Hubspot is used as a CRM and marketing tool.Two Canal Park, Cambridge, MA 02141, USA.USA
Gong.ioGong is used to record calls with current and prospective customers.201 Spear St. 13th Floor,
 San Francisco, CA 94105, USA.
Israel
Pendo.io, Inc.Pendo facilitates user analytics.  301 Hillsborough Street, Suite 1900 Raleigh, NC 27603, USA.USA
Snowflake Inc.Data warehouse services.C/O Corporation Service Company, 251 Little Falls Drive, Wilmington, 19808, USA.USA
Workato Inc.Workflow automation and integration platform used to orchestrate internal, efficiency-driven workflows.1530 Page Mill Road, Suite 100, Palo Alto, California 94304, USA.USA
Forethought Technologies Inc.Customer support AI platform2 Embarcadero Center, Floor 8, San Francisco, CA 94111.USA

*Subject to specific client requirements.

The following entities are Fireblocks group companies that may be involved in service delivery, thereby functioning as Sub-processors.

Entity NameEntity TypeLocation
Fireblocks Ltd.Fireblocks AffiliateIsrael
Fireblocks Inc.Fireblocks AffiliateUSA
Fireblocks LLC.Fireblocks AffiliateUSA
Fireblocks PTE Ltd.Fireblocks AffiliateSingapore
Fireblocks UK Int’l LimitedFireblocks AffiliateUK

As our business evolves, we may update information about our third-part providers on this webpage. If you have any questions about our Sub-processing activities, please contact [email protected].