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Location: Tel Aviv-Yafo, Tel Aviv District, Israel

Professional Services Engineer

The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks’ platform and network provide the simplest and most secure way for companies to work with digital assets and it trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more. 

Looking to be a part of an industry-leading company providing a platform to secure digital asset operations, experiencing rapid growth, and valued at $8 billion? Welcome to Fireblocks! 


About Fireblocks:

We are an enterprise-grade platform providing a secure infrastructure for moving, storing, and issuing digital assets and cryptocurrencies. We empower financial institutions to securely build, run, and scale their digital asset operations through the Fireblocks Network and MPC-based Wallet Infrastructure. Our next-generation multi-layer technology protects digital assets from cyber-attacks, internal collusion, and human error. Fireblocks is the only platform offering insurance for digital assets in storage, transfer, and E&O.


As of January 2024, with over 1800 signed customers, we have facilitated the transfer of over $3 trillion in digital assets. We are currently the highest-valued digital asset infrastructure company globally, with a valuation of $8 billion and over $1 billion raised.

Our mission is simple: to enable every business to easily and securely support digital assets and cryptocurrencies. Join us as we work to Secure digital assets, Simplify operations, and Scale our customers' operations."


About the opportunity:

As a Professional Services Engineer, your responsibilities include assistance with deploying network, hardware, and software solutions for Fireblocks’ customers across all regions. You will participate in all phases of the research, design, testing, and implementation process. You'll play a pivotal role in modifying project scopes and identifying and troubleshooting issues related to implementation or efficiency. This presents an exciting opportunity to join the Global Professional Services team of engineering experts.


What you’ll do:

  • Master Fireblocks services and integrations to support customers and provide hands-on guidance.
  • Develop the code for customized solutions for clients by utilizing the Fireblocks platform to meet their specific use cases, enhancing its features, and offering detailed technical documentation.
  • Collaborate closely with customers to understand their needs and optimize platform usage.
  • Conduct training sessions for technical staff on various Fierblocks platform capabilities as well as general cloud, blockchain, cybersecurity, and software development.
  • Effectively communicate and collaborate with project managers, architects, technical support, customer success managers, and sales teams.
  • Participate in blockchain conferences, presenting professional content and networking.


You’ll bring:

  • Proven experience as a technology expert - at least 6 years
  • Experience in TypeScript, JavaScript, or Python development, utilizing APIs and SDKs and web applications.
  • Experience working with customers on a regular basis with a focus on the ‘Customer Experience’.
  • Excellent written and verbal communication skills in English, with the ability to confidently articulate technical ideas and solutions for complex projects.
  • Technical knowledge in a mix of the following technologies: basic cryptography (PKI, Digital Signatures), IT Security, Docker, Cloud Providers (AWS, Azure), REST API, Databases (SQL and NoSQL), Solidity.
  • Eagerness to acquire new technologies, new skills and adapting to evolving technologies.
  • Background in working with Blockchain, Crypto and Web3 technologies is highly desirable.
  • Background in working with frontend frameworks & technologies is an advantage.

Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms. 

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